Attention all Dental and Medical Providers:
There will be a delay in the processing of all Dental and some Medical Claims.
Please see the alert below.
Change Healthcare claims, a health care technology company that is part of Optum and owned by UnitedHealth Group, announced Feb. 21 they were hit with a cyberattack that disrupted a number of its systems and services. Due to its sector-wide presence and the concentration of mission critical services it provides, the reported interruption could have significant cascading and disruptive effects on the health care field within revenue cycle, certain health care technologies, clinical authorizations and other services.
We appreciate your patience.
***ATTENTION PROVIDERS SUBMITTING TO NY MEDICAID***
eMedNY (NY Medicaid) EDI issues have been resolved. If you currently receive ERA files through ePaces, no further action is needed. Providers receiving ERA through our clearinghouse will need to submit an "Electronic or PDF Remittance Advice Request" form (linked below). Please contact AOS for assistance with populating the form.
eMedNY Electronic or PDF Remittance Advice Form
-The AOS tech team
***ATTENTION WebOMS Users***
A PDF document showing shortcut setup is available; follow these easy steps to update your internet browser settings
and shortcut (pictures of each step are provided in the document). You will also need to follow these instructions if you
wish to update your home computers, or otherwise wish to update your system outside of our normal business hours.
Thank you and have a wonderful day!
-The AOS Tech Team
How To: Update your shortcut and security settings.PDF
*Alert* ALL MEDICAL AND DENTAL PROVIDERS:
As of 9/01/2011 all facilities MUST have a 9 digit zip
code for the claim to be processed
properly by the insurance company due to HIPAA 5010 requirements.
*Alert* All Providers:
Please be advised that P.O. Boxes are no longer acceptable as a patient's or physician's address.
Attention Dental Providers:
Click on the following link and send your digital xrays electronically.
Use Promotion Code: AOSRZ1M, Expires 12/31/2015, $200 Registration Fee Waived and 1 Month of Free Servic.
Please call AOS with any questions.
Web OMS users,
Please note: All issues with Adobe Reader X have been rectified. Updating to the new version is not required, however,
if you wish to do so please go ahead and download the latest version from the following link.